It is expected to have many questions regarding funeral arrangements and this is why we have listed some of our most frequent questions below.
Please do not hesitate to contact us, at any time, should you have any questions regarding the funeral arrangements we make for you.
When a funeral is a cremation, two doctors MUST attend and certify the death. The First doctor must be the doctor who attended the deceased during his/hers last illness. The duty of the Second doctor is essentially one of confirmation. This doctor must be related to the first doctor either by family or practice. For this service, each doctor makes a separate charge, which the funeral directors usually pay on behalf of the deceased family.
How Many People Can Be Seated In The Limousine?
There is room for 6 people in the rear compartment or the limousine and room for one person in the front with the Chauffeur.
Can The Family Carry The Coffin?
Yes, although we would ask that you contact us as soon as possible to ensure that it is safe to do so.
Can We Visit the Deceased And Pay Our Last Respects?
Yes, our funeral home is open and available to you at anytime. If you wish to visit our private chapel, please ring and inform us of when you would like to come. We will be pleased to arrange for a member of staff to meet you.
Can We Have The Deceased Brought Home?
Yes, we can bring the deceased home either on the evening before the service or on the morning of the service, so the deceased can leave from home.
Can We Choose What Music Is Played At The Crematorium?
Yes, if you have a special request or would like a particular piece of music playing either as you walk into or out of the Crematorium Chapel, please let the Funeral Director know as soon as possible. Please note that only original recordings are allowed due to copyright laws.
Can We Request Donations To Charity?
Yes, if donations to charity are requested in lieu of flowers, we will accept and list donations on your behalf and forward them to the charity of your choice.
How Will I Know Who Attended The Funeral?
A list of mourners who attend the funeral can be made and written in a memorial book.
What About Catering After the Funeral?
If you require catering after a funeral you can make your own arrangements or contact us to make a booking at a hotel, public house or restaurant on your behalf.
How Do we Know What To Do At The Funeral?
On the day of the funeral the Funeral Director is there to help and guide you, your family and friends. If you are unsure of anything please ask the Funeral Director.
Does the Coffin Move After The Funeral Service At The Crematorium?
No. After the service has ended the coffin does not move until all relatives and friends have left the Crematorium Chapel. At some Crematoria there are curtains that close at the head of the coffin, but this is only done at the request of the relatives.
Are The Handles On The Coffin Removed Before The Cremation Takes Place?
No. There are strict laws regarding cremation. Nothing may be removed from the coffin before cremation without the permission of the Home Office
Is Each Cremation Carried Out Individually?
Yes. The identity of the coffin name plate is checked by the Crematorium Attendant before it is placed in the cremation chamber. This only holds one coffin or casket at a time and there are rules that must be abided by.
Do I Get The Cremated Remains Back That Belong To Me?
Yes. Once the cremation has taken place, the cremated remains are removed and left to cool before being placed in an urn. This urn is clearly identified as to whose remains they are.
What Can I Do With The Cremated Remains?
How Soon After A Burial Can I put A Headstone On The Grave?
If the grave is 'earth' rather than 'bricked', the grave will take 6 months or more before the ground is firm enough to place a headstone.
When Is The Funeral Account Payable?
The funeral account is sent to the person responsible for the arrangements or the solicitor, when necessary, about a week after the funeral.